Terms and Conditions of Use

Welcome to the NZManuka (“NZM”) website a company that is incorporated in Hong Kong. These Terms and Conditions apply to your use of:

a. the NZM website at www.purenzmanuka.com.hk (“Website”); and

b. any other social media website or page, containing pages or content established by, or associated with NZM, including, but not limited to: (i) Facebook and (ii) Instagram

(collectively called the “Internet Sites”).

1. Terms
By using any one or more of the Internet Sites you are deemed to have read and agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, you must cease accessing the Internet Sites immediately.

2. Amendments
NZM reserves the right to amend these Terms and Conditions from time to time.  Amendments will be effective immediately upon being placed on the Website.  Your continued use of the Internet Sites following such amendments being placed on the Website will represent an agreement by you to be bound by the Terms and Conditions as amended.  Such amendments may include replacing these Terms and Conditions with entirely new Terms and Conditions.

3. License
NZM grants you a limited license (“License”) for the purpose of learning about NZM and its products, registering, ordering and paying for NZM products, and making personal use of the Internet Sites.  Any contravention by you of these Terms and Conditions terminates the License immediately. Under no circumstances, without the prior written approval of NZM, may you adapt, reproduce, store, distribute, print, display, publish or create derivative works from any part of the Internet Sites other than in accordance with the License.  You shall not use any data gathering and extraction tools or software to extract information from the Internet Sites.  You shall not frame or utilize framing techniques to enclose any of the contents of the Internet Sites without NZM’s express prior permission.  You agree to fully indemnify NZM for any loss or damage it may suffer in contract, tort, equity, statue, regulation or otherwise, including without limitation any economic loss, loss of turnover, profits, business or goodwill, whether direct or consequential, in respect of any third party claims against NZM its related parties, employees, contractors or agents, that may arise as a result of your breach of the License.

4. Proprietary Notices
In the event that you are granted permission by NZM to use any content from the Internet Sites other than for personal use, subject to any contrary agreement you reach with NZM, you must ensure that all copyright, trademark and other proprietary notices contained in the content are retained.

5. Content
While NZM endeavours to take all reasonable and appropriate care in the preparation of the content on the Internet Sites and has no reason to believe that any information contained on the Internet Sites is inaccurate, NZM does not warrant the accuracy, adequacy, or completeness of such information or that such information is error free.  NZM does not undertake to keep the Internet Sites updated, NZM does not accept liability for any loss or damage which may result either directly or indirectly from reliance by you upon the accuracy or currency of information contained on the Internet Sites including without limitation where such loss or damage is a result of or contributed to by the negligence of NZM.

6. Posting Policy
The following provisions apply to any comments, statements, blogs, feedback or interactions that you wish to post and are posted ( “Posts”) on any of the Internet Sites.

a. NZM reserves the right without notice or explanation to:
(i) not allow the posting of any specific Post; and
(ii) edit any specific Post; or
(iii) remove any Post;

b. personal abuse, foul language, inappropriate subject matter or discriminatory remarks of any nature will not be tolerated;

c. you agree to indemnify NZM on demand for any loss or costs of whatever nature suffered by NZM whether direct or consequential as a result of any breach by you of paragraphs a. and b. above.

7. Inappropriate Posts
NZM has very strict policies in place which govern Posts on the Internet Sites by users.  These policies are intended to ensure that only fair, factual and accurate comments and statements are posted by users.  If you believe that any Post included on any of the Internet Sites is inaccurate or inappropriate, please contact us immediately and we will do our best to resolve the issue.

8. Contact
NZM can be contacted in the following way:
Email: sales@purenzmanuk.com.hk

9. Opinions
Unless explicitly stated otherwise the comments or statements posted on the Internet Sites by others do not represent the opinions of NZM regardless of whether NZM may have edited or formatted such comments or statements in the course of their being posted on the Internet Sites.

10. Genuine Opinion
To the best of NZM’s knowledge, all comments or statements made on the Internet Sites represent the genuine opinion of the authors of such comments or statements.

11. Linked Websites and Third Party Information
The Internet Sites may contain links to other websites (“Linked websites”).  Those links are provided for convenience only and may not remain current or be maintained.  NZM is not responsible for the content or privacy practices associated with linked websites.  Our links with Linked Websites should not be construed as an endorsement, approval or recommendation by use of the owners or operators of those Linked Websites, or of any information, graphics, materials, products or services referred to or contained on those Linked Websites including further links contained on those Linked Websites, unless and to the extent stipulated to the contrary.

Linked Websites do not operate under these Terms and Conditions except in relation to pages or content established by, or associated with NZM.  NZM recommends that you examine the privacy statements posted on those Linked Websites to understand their procedures for collecting, using, and disclosing personal information and other information.

The Internet Sites may contain information which is obtained from third parties and which those third parties or NZM may post on the Internet Sites from time to time.  Such information is provided for convenience only and NZM does not necessarily endorse the products or services referred to in the information.

12. Links
NZM requires that you obtain the prior written approval of NZM before providing any link to the Website.  Where such approval is given, you further agree that you will not use any NZM logo, trademark or other proprietary graphic as part of such link without the express prior approval of NZM.

13. Accessing
You must take your own precautions to ensure that the process which you employ for accessing the Internet Sites, and/or downloading any information from the Internet Sites, does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your computer system, telecommunications equipment or other property. NZM does not accept responsibility for any interference or damage to your computer system or telecommunication equipment which may arise in connection with your use of the Internet Sites or any linked website, or any errors, omissions in, delays or interruptions to or cessation of the Internet Sites through negligence or otherwise.

14. Exclusion of Warranty
To the fullest extent permitted by law, in relation to your access and use of the Internet Sites any condition or warranty either express or which would otherwise be implied by law into these Terms and Conditions is hereby excluded.  NZM further notes that the information accessed through the Internet Sites is to inform you of NZM’s range of products and their use.  NZM does not engage in offering professional medical or health advice.  The information accessed through the Internet Sites is not intended to be complete or diagnose or treat a health problem or disease. If you have a health problem or suspect you have a health problem please consult your health care professional.  Where any law implies a warranty to these Terms and Conditions which may not be lawfully excluded, then to the maximum extent permitted by law, the liability of NZM for breach of the warranty will be at its option limited to the resupply of the relevant service or the payment of the cost of having that service resupplied.

15. Exclusion of Liability
Under no circumstances will NZM, its employees or its agents be liable to you in contract, tort, equity, statue, regulation or otherwise for any loss, damage, costs, legal costs, professional and other expenses of any nature whatsoever incurred or suffered by you or by any other third party, whether direct or consequential (including without limitation any economic loss or other loss of turnover, profits, business or goodwill) arising out of any dispute or contractual, tortious or other claims or proceedings made by or brought against you which relate in any way to your access and use of the Internet Sites or in respect of any failure or omission on the part of NZM to comply with its obligations as set out in these Terms and Conditions in respect of your access and use of the Internet Sites.

16. Jurisdiction
The Internet Sites are governed by and are to be interpreted in accordance with the laws of Hong Kong and in all matters relating to or arising from your use of the Internet Sites, you agree to submit to the non-exclusive jurisdiction of the Courts of Hong Kong.

17. Social Networking Sites
These Terms and Conditions must be read in addition to the respective terms and conditions governing the use of social networking sites, such as Facebook and Instagram, as published by the relevant social networking site.  By accessing a social networking site you agree to be bound by, and comply with, the terms and conditions of that social networking site, provided that these Terms and Conditions, along with our Privacy Policy and Terms of Purchase, are paramount where there are inconsistencies with the general terms and conditions published by the relevant social networking site.

18. Disputes
In the event of any problem with the Internet Sites or any content, you agree that your sole remedy is to cease using the relevant Internet Site.

19. Failure to Comply
NZM accepts no liability for any failure to comply with these Terms and Conditions where such failure is due to circumstances beyond its reasonable control.

20. Waiver
If NZM waives any rights available to it under these Terms and Conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

21. Severability
If any of these Terms and Conditions is held to be invalid, void, unenforceable or illegal for any reason, such provision shall be deemed to be severed from these Terms and Conditions and the remaining Terms and Conditions shall continue in force.

22. Breach
In the case of a breach of these Terms and Conditions by you or any other person, NZM is free to decide whether it wishes to take action for such breach, and if so when and how.  NZM will not be prevented by passage of time or any other matter, from exercising its rights.

23. No Assignment
You may not assign any of your rights or obligations pursuant to these Terms and Conditions.

24. Copyright
All NZM content on the Internet Sites is protected. NZM Limited is either the owner or licensee of all rights to such content. All such rights are reserved.

25. Queries
If you have any queries in regard to these Terms and Conditions, please don’t hesitate to contact NZM.

26. Express Disclaimer
Any information provided by NZM and accessed through the Internet Sites is to inform you of our range of products and their use.  NZM does not engage in offering professional medical or health advice.  Information provided by NZM and accessed through the Internet Sites is not intended to be complete or to diagnose or treat a health problem or disease.  If you have a health problem or suspect you have a health problem, please consult your doctor or health adviser.

TERMS OF PURCHASE
1.These Terms of Purchase will govern the purchase of any goods (“Goods”) you make from NZM Limited (“NZM”, “us”, “we”) through the NZM website at www.purenzmanuka.com.hk (“Website”).  You should read and ensure you understand these Terms of Purchase before ordering (“Order”) any Goods through this Website.  If you do not agree with any of these Terms of Purchase you must not Order Goods through the Website.

2. Terms and Conditions of Use and Privacy Policy
In addition to these Terms of Purchase, the Terms and Conditions of Use (“Terms and Conditions”)  also govern your access to and use of the Website.  You should ensure that you have read the Terms and Conditions in conjunction with these Terms of Purchase.  By accessing the Website you are deemed to have read and agree to be bound by the Terms and Conditions  and these Terms of Purchase.

3. Amendments
NZM reserves the right to amend these Terms of Purchase from time to time.  Amendments will be effective immediately upon being placed on the Website.  Your continued use of the Internet Sites following such amendments being placed on the Website will represent an agreement by you to be bound by the Terms of Purchase as amended.  Such amendments may include replacing these Terms of Purchase with entirely new Terms of Purchase.

4. Order
You may Order Goods described on the Website for the price specified on the Website.  All prices are expressed in Hong Kong dollars.  NZM reserves the right to amend the prices of Goods from time to time without prior notice.

5. Details
Your Order must contain your name, email address, credit card details, billing address, delivery address and any other ordering information specified on the Website.

6. Cancellation
You may not cancel an Order once it has been submitted provided that NZM may reject your Order at any time and is not required to give reasons for rejecting your Order.

7. Rejection
If we reject your Order for any reason, neither you or we will be under any further obligation to the other arising out of your Order or our rejection of that Order.

8. Reimbursement
If we reject your Order we undertake to reimburse you for any payments already received by us.

9. Delivery
Delivery of the Goods to you will take place in the manner chosen by NZM unless agreed otherwise with you.  NZM will not be liable for any delay in delivery of Goods ordered.

10. Title
Title in the Goods does not pass to you until payment has been received in full by NZM or its agent.

11. Payment
Payment must be effected in the manner described on the Website.   Where payment is by credit card, you will be liable for all Orders placed using your credit card.

12. Donations
NZM may from time to time donate a percentage of the sale price of any Goods to any charity of its choosing. The Goods to which this applies and the charity or charities chosen by NZM are shown on the Website. Nothing in these Terms of Purchase comprises an endorsement of NZM products by any recipient of a donation.

13. Capacity
The Goods are offered for sale only to persons who can make legally binding contracts.  It is your responsibility to ascertain and obey all applicable laws (including minimum age requirements for legally binding contracts) in relation to the use of the Website and the purchase of Goods from the Website.  By placing an Order for Goods you represent that you are capable of making a legally binding contract and that the Goods purchased will be used in a lawful manner.

14. Combined Terms
These Terms of Purchase together with any additional terms and conditions contained in the invoice or any other similar document issued by NZM shall be the terms which govern your purchase of the Goods.

15. Possession and Risk
Possession and risk in the Goods shall pass to you upon delivery of the Goods to your agent or carrier or upon delivery of the Goods to the address supplied by you when placing an Order.

16. Incorrect Orders
Short or incorrect Orders must be reported to NZM within two (2) working days of their receipt together with the invoice number. Any Goods returned must be clean and free from price markings. Goods that have been damaged or are not resaleable may not be credited in full.

17. Defective Goods
If Goods are purchased on the Website, and those Goods do not conform to specification or are defective, then provided such Goods are returned together with the relevant invoice or shipping note to NZM within ten (10) working days of the date of purchase for Hong Kong and Macau and thirty (30) days for China, NZM will at its option, replace such Goods or refund the purchase price.

18. Exclusion of Liability
Under no circumstances will NZM, its employees or its agents be liable to you in contract, tort, equity, statue, regulation or otherwise for any loss, damage, costs, legal costs, professional and other expenses of any nature whatsoever incurred or suffered by you, or by any other third party, whether direct or consequential (including, but without limitation, any economic loss or other loss of turnover, profits, business or goodwill) arising out of any dispute or contractual, tortious or other claims or proceedings made by or brought against you which relate in any way to Goods supplied pursuant to an Order placed on the Website or in respect of any failure or omission on the part of NZM to comply with its obligations as set out in these Terms of Purchase in respect of the sale of Goods to you.

19. Limitation of Liability
In the event that any limitation or provision contained in these Terms of Purchase is held to be invalid or unenforceable for any reason and NZM becomes liable for any loss or damage that would otherwise have been excluded, NZM’s maximum liability in contract, tort, equity, statue, regulation or otherwise for any loss, damage or injury directly or indirectly arising in respect of the supply of the Goods pursuant to an Order is to be limited to the lesser of the value of Goods comprised in an Order to which a claim relates; the cost of repairing or replacing defective Goods; and the actual loss or damage suffered by you. All other warranties, descriptions, representations and conditions as to fitness, suitability for any purpose or specific conditions, even though such conditions may be known to NZM, merchantable or otherwise, whether express or implied, and whether statutory or otherwise, are expressly excluded, except to the extent that such liability is required by law without right of exclusion.

20. Fitness for Purpose
You acknowledge that you have made your own investigations as to the fitness of the Goods for your purpose.

21. Notification of Problem
NZM shall not be liable for any damage, discrepancy or shortage in the Goods unless you notify NZM and the carrier within 48 hours of the time of delivery of the Goods.  In the event of total failure of the Goods to reach their destination NZM shall not be liable unless you notify NZM within ten (10) days after the date of purchase for Hong Kong and Macau orders and thirty (30) days for China. .

22. Severability
If any provision of these Terms of Purchase is held to be invalid, void, unenforceable or illegal for any reason, such provision shall be deemed to be severed from these Terms of Purchase and the remaining provisions shall continue in full force.

23. Goods Description and Availability
All descriptions of Goods, specifications, quantities and prices of Goods depicted on the Internet Sites are subject to change at any time without notice. Certain weights, measurements and similar descriptions are approximate and provided for convenience purposes only. NZM will make all reasonable efforts to accurately display the attributes of the Goods, including applicable colors; however, the actual color you see will depend on your computer and we can not guarantee your computer will accurately display such colors.  While NZM will use its best endeavors to ensure your Order is met, NZM provides no warranty as to the availability of Goods ordered on the Website.

26. Waiver
If we delay or do not exercise any of our rights or remedies under these Terms of Purchase, that will not be a waiver of the right or remedy.

27. Retain a Copy
You should print out and retain or otherwise store a copy of these Terms of Purchase for your future reference.

28. Queries
If you have any queries in regard to these Terms of Purchase please don’t hesitate to contact us.